TERMS AND CONDITIONS

Welcome to our company’s official website (hereinafter referred to as the “Website”). Please read the following terms and conditions (hereinafter referred to as the “Terms”) carefully before using this Website and the services we provide. By using this Website, you accept these Terms. If you do not agree to these Terms, please do not use this Website.

1. Acceptance of Terms
By using this Website, you agree to abide by these Terms. We reserve the right to update and modify these Terms at any time without further notice. Please check these Terms regularly for updates.

2. Product Information
2.1 Quality Commitment
We are committed to providing high-quality natural palm pot brushes and other natural cleaning products. All products undergo rigorous quality testing to ensure that they meet our environmental and cleaning standards.

2.2 Product Description
We strive to ensure that the product information on the Website is accurate. If any information is incorrect, we reserve the right to modify prices or product descriptions at any time without further notice.

2.3 Availability
All products are subject to stock. We reserve the right to adjust product availability at any time. If the purchased product cannot be shipped, we will notify you as soon as possible and provide an alternative option or refund.

3. Orders and Payments
3.1 Order Confirmation
The order you submit through the Website is a request to purchase the Products. When we confirm the order, we will send you an order confirmation by email.

3.2 Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and other electronic payment methods. All transactions are processed through a secure payment system to ensure the safety of your payment information.

3.3 Return and Refund Policy
If you are not satisfied with the product you purchased, please contact us within 30 days of receiving the product to learn about the return and refund process. Please ensure that the product is unused and in its original packaging to receive a full refund.

4. User Account
4.1 Account Registration
Using some of the Services requires you to create a user account. You are responsible for ensuring the truthfulness and accuracy of the information you provide and are responsible for all activities under the account.

4.2 Account Security
Please keep your username and password confidential and be responsible for any activity that occurs under your account. If you discover any unauthorized use, please change your password immediately and contact Customer Service.

5. Intellectual Property
5.1 Website Content
All content on this website, including text, images, trademarks, icons, etc., is protected by copyright and other intellectual property laws. You may not copy, modify, distribute or otherwise use any website content without the express written permission of the Company.

5.2 User Content
If you post or upload content (such as comments, feedback, etc.) on the website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce and distribute that content.

6. Website Use
6.1 Lawful Purpose
You agree to use this website only for lawful purposes. You may not post any illegal, defamatory, harassing, malicious or other inappropriate information through this website.

6.2 Website Interruption
We will try our best to ensure that the website operates stably, but we cannot guarantee that the website will be uninterrupted or error-free. We are not responsible for any losses caused by interruptions in the use of the website.

7. Disclaimer
To the maximum extent permitted by law, our company shall not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of or inability to use the website or products.

8. Applicable Law
These terms shall be governed by the laws of the United States. Any disputes arising from these terms shall be submitted to the relevant courts for handling.

Thank you for choosing our company and look forward to providing you with quality products and services!